Homes in Mount Pleasant run on heat pumps and central air for most of the year, and when a system stops doing its job, the discomfort is immediate. We handle AC repair, heat pump service, system replacement, ductwork, indoor air quality, and seasonal maintenance for residential properties across the city. Whether the system is short-cycling, running constantly without reaching temperature, or has stopped entirely, the call gets scoped before anything is scheduled. You find out what the visit covers and what it costs before anyone comes out.
We are available every day from 5:30 AM to 8:30 PM at (854) 296-6595.
Commercial properties and rental buildings in a city this size have their own demands. A building manager handling multiple units needs a contractor who can take a repair call and a replacement quote in the same week without a lot of back-and-forth. Restaurants and small offices that cannot afford a full day of downtime need someone who understands that. We work with property managers, landlords, and commercial tenants across Mount Pleasant and the surrounding area. The process is the same for all of them: call to scope the job, price confirmed before scheduling, and clear notes after the visit on what was found and what was done.
The price depends on what the job actually is. A diagnostic visit to find out why the system is not cooling is priced differently from a full heat pump replacement, and a replacement is priced based on the equipment selected, the size of the property, and what the installation requires. What the fault turns out to be, what has to be reached to fix it, and whether a repair makes sense against the remaining useful life of the system are the things that move the number.
You get the rate on the phone before anything is scheduled. If you are calling about a repair, the diagnostic is scoped on the call. If you are asking about a replacement, the price is based on the equipment and the scope of the installation, not on a generic estimate. Ask what the quote covers and you will get a straight answer. The price is confirmed before the visit is booked.
One thing worth knowing: the repair-versus-replace question does not have a universal answer. Older equipment is assessed on its own merits, and the notes from the diagnostic give the customer the information needed to make that call with the full picture in front of them.
A high SEER rating on a new unit describes what the equipment is capable of under ideal laboratory conditions. What a property actually sees once the system is installed and running depends on how well the equipment was sized, how the ductwork handles the airflow, and whether the refrigerant charge is set correctly for the conditions. A unit that is oversized for the space will short-cycle, which means it cools the air quickly but does not run long enough to pull humidity out. In a coastal climate, that matters.
Duct losses are one of the largest gaps between rated efficiency and actual performance. A system rated for high efficiency that is losing conditioned air through leaking duct connections in an unconditioned attic is effectively running at a fraction of its rating. The equipment gets the credit, but the house sees the loss. Duct sealing addresses that gap directly.
Refrigerant charge is another. A system that is slightly undercharged will run longer, consume more energy, and struggle to dehumidify properly. These are not visible problems, which is why they often go unnoticed until the utility bill starts trending upward.
A thermostat upgrade or a zoning system can change how a property manages comfort without changing the equipment itself. Zoning allows different areas of a home or building to be controlled independently, which helps in larger properties where one part of the building is always too warm while another is comfortable. Smart controls add scheduling and remote management. If the current thermostat is not reading correctly or the system is behaving erratically, the control is often the first thing worth looking at.
Scheduling starts with a phone call. The person who answers knows the trade and can scope the job, give you a rate, and get the visit on the calendar. We are open every day from 5:30 AM to 8:30 PM, which covers early-morning calls before a workday starts and evening calls after a long one. What the schedule allows on any given day depends on what is already on it, but urgent situations are treated as urgent.
A system that has stopped working entirely is a different conversation from a routine repair. When you call about a complete loss of cooling or heating, the person who picks up helps you assess how urgently the situation needs to be addressed. Describe the symptoms and the equipment type if you know it, and the call gets scoped with that information. For a property with tenants or a business that needs to stay open, access and timing can be worked out on the call before the visit is confirmed.
When a system reaches the end of its useful life and replacement is the right call, the temptation is to match what was there before. Same brand, same size, done. The problem is that the system installed years ago may have been the wrong size for the property even then, and the property itself may have changed since. An addition, a new room conversion, or improved insulation all change the heating and cooling load.
Load calculations done properly on a replacement account for the square footage, the insulation levels, the window area, and the orientation of the building. That process determines the right equipment size, not the nameplate on the old unit. A system that is too large for the space short-cycles and never properly dehumidifies. A system that is too small runs constantly and still does not reach temperature. Getting the sizing right at installation is what the system's performance depends on for the years that follow.
Mini-split and ductless systems are worth considering for spaces that do not have existing ductwork, additions that were never connected to the central system, or rooms that have always been harder to condition than the rest of the house. They are sized and installed independently, which makes them a practical answer when extending the main duct system is not a reasonable option.
A system that runs without reaching the set temperature is usually telling you something specific. Refrigerant loss, a fouled evaporator coil, or a duct system that is not moving enough air through the space are the common causes. In some cases, the equipment is simply undersized for the load. The diagnostic visit identifies which one it is before any parts are quoted.
A burning smell when the system first runs can point to dust burning off a heating element at the start of the season, but it can also indicate an overheating motor or an electrical fault at the equipment. A musty smell usually means biological growth somewhere in the air path, often on the coil or inside the air handler. You hear what the repair involves before you agree to it, so neither of those situations requires a guess.
Standing water near the air handler is almost always a drainage issue. The condensate line that carries moisture away from the coil can clog, crack, or back up. Left unaddressed, it damages the equipment, the surrounding structure, and anything stored nearby. A service call covers the drain line, the drain pan, and the coil condition.
If some rooms are getting airflow and others are not, the cause is usually in the duct system rather than the equipment itself. A collapsed duct run, a disconnected joint, or a damper that has failed in the closed position can cut off an entire zone. If the whole system is moving less air than it should, the blower or the filter is often the starting point.
A pre-season check before the cooling season begins covers refrigerant pressure, coil condition, airflow, electrical connections, and thermostat calibration. It is the kind of visit that catches a small problem before it becomes an expensive one at the worst possible time. After the visit, clear notes on what was checked and what was found go to the customer, so the system's condition is documented rather than guessed at.
Leaking ductwork is one of the more common reasons a property pays more to condition the air than it should. Conditioned air that escapes into an attic or a crawl space before it reaches a room means the system runs longer to compensate, and the room still does not feel right. Duct sealing addresses that loss at the source.
Most duct sealing work does not require opening walls. Accessible duct runs in attics and crawl spaces can be inspected and sealed without major disruption to the property. For a rental unit or a commercial space that needs to stay functional, that matters. If airflow and uneven-temperature complaints are coming from a property with older ductwork, a duct inspection is a reasonable first step before any equipment is replaced, because a new system installed into a leaking duct network will not perform the way the specs suggest. Everything covered is listed on the heating and cooling services page.
We serve Mount Pleasant and the surrounding area throughout Charleston County, including Sullivan's Island, Isle of Palms, James Island, Folly Beach, and Charleston.
If you are in one of these communities and need AC repair, heat pump service, a system replacement, or a seasonal tune-up, call (854) 296-6595 and we will confirm coverage at your address.
The work is handled locally, scoped on the call, and scheduled to fit the situation.
We can assess an incomplete installation and discuss what finishing the job involves. The scope of that kind of work depends on what stage the installation is at and what was done correctly. Call us and describe the situation so we can tell you what the visit would cover.
Maintenance matters at every stage of a system's life, not just once problems appear. A newer system that is checked regularly is more likely to hold its efficiency rating and catch developing faults before they become costly ones. Skipping maintenance on newer equipment does not extend the warranty period or reduce wear, it just means faults go undetected longer.
Yes. Multi-unit buildings present some access and coordination considerations that single-family homes do not, including shared duct systems in older buildings, individual air handlers in each unit, and scheduling around tenants. When you call about a condo or a multi-unit property, mention the building type and we will scope the visit with that in mind. The price and what the visit covers are confirmed before anything is scheduled, the same as any other job.
A clear, accessible work area makes the job go more smoothly and reduces the time needed on site. If the area around the air handler, the outdoor unit, or the duct access points is cluttered or obstructed, clearing it before the visit is helpful. We leave the work area in the same condition we found it.
Salt air accelerates corrosion on outdoor condenser coils, cabinet hardware, and refrigerant line connections. Equipment installed close to the water tends to show wear on those components sooner than the same unit would inland. When a system is assessed for repair or replacement in this area, the condition of the outdoor unit's coil and cabinet is worth looking at closely, because corrosion that has reached the coil itself changes the repair-versus-replace calculation.
AC repair, heat pump installation and service, system replacement, ductwork, and emergency heating and cooling calls across Mount Pleasant and Charleston County.
Whatever the equipment is doing, call (854) 296-6595 and we will scope it, price it, and get out to look at it. We are available every day from 5:30 AM to 8:30 PM.
Ready for your system. Call now.
We take heating and cooling work in these nearby communities as well: Charleston, James Island, Isle of Palms, Hanahan, North Charleston.
Browse our full list of towns.
We cover the full range of heating and cooling work for Mount Pleasant homes, rentals, and commercial spaces, from a single repair visit to a complete system replacement. The table below lays out what each service includes, who it fits best, and a practical note to help you call with the right questions. Every job starts with a phone call to scope the work and confirm the price before anything gets scheduled.
Reach us every day from 5:30 AM to 8:30 PM at (854) 296-6595.
| Service | What's Included | When You Need It | What to Keep in Mind |
|---|---|---|---|
| Full System Installation & ReplacementMost Popular | Load calculation for correct sizingEquipment removal and disposalInstallation through final commissioning | Homeowners replacing an aging or failed system, or upgrading to higher-efficiency equipment | Sizing the replacement to the home's actual load, not just the old unit's tonnage, determines how efficiently the new system runs from day one. |
| Thermostat Installation & Smart Controls | Programmable and smart thermostat installFailed thermostat replacementZoning control setup | Homeowners whose system behaves erratically or who want better temperature control by zone | A thermostat reading even a few degrees off can cause a fully functional system to short-cycle or run longer than it should. |
| Emergency HVAC Service | No-cool and no-heat responseSystem-down diagnosisUrgent repair scoping | Any situation where the system has stopped and conditions inside the property are unsafe or unlivable | We take emergency calls every day from 5:30 AM to 8:30 PM. Have the system type and symptoms ready so the visit can be scoped quickly. |
Call us at (854) 296-6595 any day from 5:30 AM to 8:30 PM and we will scope the job, answer your questions, and confirm the price before anything is scheduled.
(854) 296-6595